Legal
Privacy policy
How CleanBoss LLC collects, uses and protects your information.
At CleanBoss LLC, your privacy is important to us. This Privacy Policy explains how we collect, use, protect and disclose your information when you use our website, book services, or interact with us online or offline.
1. Information we collect
We may collect personal information directly from you when you:
- Book a cleaning service
- Fill out a contact form
- Request a quote
- Sign up for emails or promotions
- Communicate with us by phone, text or email
- Interact with our website or social media pages
The information we collect may include:
- Full name
- Email address
- Phone number
- Home or service address
- Payment and billing details
- Service preferences or booking information
- Any other information you voluntarily provide
We may also automatically collect technical information when you visit our website, such as:
- IP address
- Browser type
- Device information
- Pages visited on our website
This data helps us improve website performance and user experience.
2. How we use your information
We use the information we collect to:
- Provide and manage cleaning services
- Schedule and confirm appointments
- Process payments
- Respond to inquiries or customer service requests
- Send appointment reminders and service updates
- Improve our website, services and customer experience
- Send promotions or service updates (you may opt out at any time)
- Maintain security and prevent fraud
- Comply with legal and regulatory obligations
3. Sharing of information
CleanBoss LLC does not sell, rent or trade your personal information.
We may share information only with trusted service providers who help operate our business, such as:
- Our online booking and scheduling system
- Payment processors
- Communication services (for example, text message and email providers)
These partners are required to keep your information secure and may only use it to perform services on our behalf.
We may also disclose information if required by law, legal process or government request.
4. Data security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration or destruction. These protections include secure servers, encryption technologies and limited access to personal information.
While we take reasonable precautions to protect your information, no system can guarantee complete security.
5. Data retention
We retain personal information only for as long as necessary to:
- Provide requested services
- Maintain business records
- Comply with legal, tax or regulatory requirements
Once information is no longer required, it is securely deleted or anonymized.
6. Your rights
You may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your personal data
- Withdraw consent for communications
To exercise any of these rights, contact us at cleanbossllc@gmail.com.
7. Cookies and website tracking
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze site traffic
- Personalize user experience
You can adjust your browser settings to refuse cookies, though this may affect some website functionality.
8. Third-party links
Our website may contain links to external websites. CleanBoss LLC is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.
9. SMS and text communications
By providing your mobile phone number through our website, booking forms or other communication channels, you consent to receive SMS text messages from CleanBoss LLC related to your services.
These messages may include:
- Appointment reminders
- Booking confirmations
- Service updates
- Customer support responses
- Follow-up communications regarding services
Message frequency may vary depending on your service activity. Message and data rates may apply depending on your mobile carrier.
You may opt out of receiving SMS messages at any time by replying STOP, CANCEL, UNSUBSCRIBE or QUIT to any message. For assistance, reply HELP or contact us directly.
Your consent to receive SMS messages is not a condition of purchasing services. SMS consent is not shared with third parties or affiliates for marketing purposes.
10. Changes to this policy
CleanBoss LLC may update this Privacy Policy periodically. If changes are made, the updated policy will be posted on this page with a revised effective date.
Continued use of our services after updates indicates acceptance of the revised policy.
11. Contact us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
CleanBoss LLC
Email: cleanbossllc@gmail.com
Phone: 303-500-4322